Shipping policy

Shipping (Standard)

Some of our items are shippable by common carrier and wherever possible you will see a shipping cost displayed to you during the checkout process.  The rate is based on the "Standard" service offered by common carrier. Signature is required. Carrier will call to set up a delivery time. Extraordinary delivery requirements may necessitate an additional fee to the carrier. The estimated delivery time will be approximately 20 - 30 business days from the time of order. If your order contains 1 or more items that can not be shipped via common carrier then your entire order will fall under the "To be quoted" process outlined below.

Shipping (To be quoted)

Some of our items are too large, bulky, heavy or do not meet the common carrier shipping criteria.  In those cases we ship by whatever carrier will provide the best value and service.  We will always provide you with a shipping cost quotation and get your agreement to that BEFORE we finalize your order and charge your credit card.  Products that fall into this scenario are clearly marked and you will see "To be quoted" in the "Shipping" field of your shopping cart during the checkout process.

"Curbside" Delivery service provides delivery of your item(s) to the curb at the end of your driveway. This service does not include installation or assembly of items or removal of packaging materials.

1. Your item will be shipped to a local delivery terminal.
2. Once your order arrives at the local Delivery Terminal, the terminal will call you to schedule a delivery appointment.

• Deliveries are made between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday (may vary by region) and will be scheduled as a 4-hour window.

3. Your item will be potentially delivered when possible on a lift gate truck and will be taken off the truck by the delivery driver.
4. Upon delivery, please inspect your item(s). You will be required to sign a Proof of Delivery receipt. Please note any damage to the item or packaging on the delivery receipt or, if refusing delivery due to damage please note refused due to damage on this receipt.
5. A signature is required for all deliveries; the driver is unable to complete delivery without a signed delivery receipt.
6. Please include a daytime phone number in the shipping information at the time of checkout.

Extraordinary delivery conditions may require an additional fee to be paid.

This item is subject to some delivery restrictions. Please proceed to checkout to verify if delivery is available to your postal code.